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Frequently Asked Questions (FAQ) on Moon Cup
More about Mooncup?
A menstrual cup is a small, foldable, reusable device made from silicone, rubber, or plastic that collects, rather than absorbs, the menstrual blood when inserted into the vagina. Mooncup® is the brand name of a menstrual cup: the first medical-grade silicone menstrual cup in the world.
Can I use the mooncup if I’ve just started my period?
Many young people are now using the Mooncup menstrual cup, but only you can decide whether you feel ready to use a menstrual cup. If you have strong personal or cultural feelings relating to the hymen, we would not advise that you use the Mooncup at this stage in your life (you can read more about the Mooncup and the hymen here).
How to clean a Mooncup?
First use and between periods, before you use your Mooncup menstrual cup for the first time and after you’ve finished your period, we recommend giving it a thorough clean. To do this you can boil it immersed in water for 5 to 7 minutes (in a pan you use just for this purpose) use sterilizing solutions or tablets. These are commonly used to sterilize baby equipment. Follow the manufacturer’s guidelines for dilution and soak for the minimum recommended time. Then rinse thoroughly with clean water.
Is it safe to use the mooncup with an IUD or IUS (COIL)?
If you are using the Mooncup menstrual cup alongside an IUD/IUS, check you can still feel the IUD/IUS strings after each period. If you cannot feel them or think that your IUD/IUS has moved or is causing/has caused you pain, use another form of contraception such as a condom until you have had your IUD/IUS checked by a doctor or medical professional. If you are thinking about using the Mooncup menstrual cup alongside an IUD/IUS, consult your doctor, IUD/ IUS fitter, or gynecologist first. If you would like to take a Mooncup® usage guide to your consultation please contact us.
How do I use my mooncup in a public toilet?
First, wash your hands at the sink- as you would when changing a tampon. You can then take a small bottle of water into the toilet cubicle with you. Remove the Mooncup, tip the contents into the toilet bowl, rinse with a small amount of water and re-insert. Or you can simply tip the contents into the toilet bowl, wipe the Mooncup menstrual cup with toilet paper, and re-insert. You can give it a more thorough clean when you get home. Remember that you may not need to empty your Mooncup as often as you would change tampons or pads, because the Mooncup menstrual cup holds more.
Does the moon cup smell bad?
Your Mooncup shouldn’t normally have a strong odour. The most common reasons for the Mooncup developing an odour are: leaving the Mooncup in a lot longer than the advised 4 to 8 hours, or boiling the Mooncup in a saucepan that may have had traces of food left on the surface. If this is not the case, you may have a non-serious vaginal infection that should be checked out by your doctor or nurse. If you have or suspect you have a gynecological condition, please consult your medical professional before use. Please contact us if you would like one of our usage guides to take to your appointment.
Can you get thrush from the Mooncup?
No, the Mooncup menstrual cup will not give you thrush.
Is the Mooncup a good choice towards menopause?
The Mooncup menstrual cup can be a reliable form of protection as you lead up to menopause. Your periods may become heavier or lighter and you can use the Mooncup in both situations, so you won’t need a whole range of disposable products. It’s worth remembering that the Mooncup pays for itself after 6-8 months – making it a worthwhile investment even in the later stages of your menstruating years.
I’ve just got a mooncup. What should I do first?
It doesn’t matter whether you’ve just started your periods or you’ve been menstruating for years, the Mooncup menstrual cup – like anything new – may take a little time to get used to. But once you’ve got the hang of it you won’t want to be without it. If you use tampons, cast your mind back to the first time – it may have taken a few attempts to get the position right, to feel comfortable with it in, and to know when to take it out. The same goes for the Mooncup.
How do I get it out if my mooncup is stuck?
If you’re having difficulty removing your Mooncup menstrual cup try not to worry; the Mooncup® cannot get lost inside your body. If you’re experiencing pain, your Mooncup has been in for longer than 8 hours or you’re feeling unwell, then contact our friendly Advice Team on +44 (0)1273 673845. The Advice Service is open Monday-Friday, 9-5 pm UK time. Outside these hours we would recommend you seek medical advice.
What moon cup sizes should I buy?
The size you choose is related to your childbearing history and your age as these can affect pelvic floor tone. It is not related to menstrual flow. Size A is 3mm bigger than size B – a small difference but it is important. If you’re not sure which size to go for, please get in touch with our Mooncup Advice team. Here are the dimensions: Size A measures 46mm in diameter and 50mm in length while Size B measures 43 mm in diameter and 50mm in length. Both sizes have a stem 21mm long, which you can trim to the length that is right for you.
Can I use the Mooncup when I have thrush (candida)?
We do not advise that you use your Mooncup menstrual cup during a Candida (thrush) infection, or while you’re being treated. You can start to use your Mooncup again once all treatment is completed and you are clear of symptoms.
How often should I empty my Mooncup?
You will need to empty your Mooncup at least every 4-8 hours, depending on your menstrual flow.
Can I use the Mooncup after I’ve given birth?
It is not recommended to use internal protection such as the Mooncup for the first six weeks after giving birth. This is because of the greater risk of infection at this time.
Will the Mooncup break my hymen?
The hymen is a thin membrane which in some cases can partially cover the opening to the vagina. If you have strong personal or cultural feelings about the hymen, we would not advise that you use any internal sanitary protection as, although you can use a menstrual cup with a hymen, inserting it may stretch or tear it. If you have any questions or want to talk about this more, please email Mooncup Advice.
How do I stop my mooncup from rising up?
First, make sure that your Mooncup is positioned as low as it will comfortably sit. To read more about where the Mooncup menstrual cup should sit, go to our FAQ on Positioning.
How do I store my mooncup menstrual cup?
When you have finished your period, dry your Mooncup thoroughly and store it in the breathable, organic cotton bag which it came in. Do not store your Mooncup menstrual cup in a plastic bag or sealed container.
Is it OK to use Mooncup when I exercise?
Yes, the Mooncup menstrual cup is great to use while doing sport and exercise.
Is it safe to use the Mooncup if I have a Latex allergy?
The Mooncup menstrual cup is latex-free so it is safe to use if you have a latex allergy.
Can I use lubricants with the Mooncup?
We recommend that you do not use oil-based substances with the Mooncup as they can weaken the material over time. Water-based lubes are fine – or try just using tap water.
Can I wear my Mooncup on lighter days?
You just need one Mooncup for every day of your period. The Mooncup is great for lighter days: as it’s non-absorbent it won’t cause dryness. The Mooncup menstrual cup holds three times the fluid of a tampon, making it great on heavier days, too.
What do I do if my Mooncup is leaking?
First, make sure that your Mooncup menstrual cup is positioned as low as it will comfortably sit. There must be a gap between the rim of the Mooncup and the cervix (for more on positioning, read Where do I position my Mooncup?).
Can I wee/poo with my Mooncup menstrual cup in?
The simple answer is yes, you should not need to remove the Mooncup menstrual cup before passing urine (weeing) or opening your bowels (pooing). If you have any discomfort or difficulty going to the toilet while wearing the Mooncup®, take a break from using it and contact our advice service directly at advice@mooncup.co.uk for more information.
How long does a mooncup last?
If you follow our instructions for cleaning and storage, the Mooncup menstrual cup will last for years and years. If there is any change in the material or shape of your Mooncup, if it splits or becomes sticky, then it will need replacing. There may be some natural staining over time. This does not mean the Mooncup is no longer hygienic or affects how it works. If you want to remove the staining, soak the Mooncup in sterilising fluid (used for sterilising baby equipment and available in chemists). Do this for the minimum recommended time, following the manufacturer’s dilution guidelines. Rinse thoroughly with clean water and then you’re ready to use your Mooncup again.
How to put it in a moon cup?
The Mooncup is designed to be worn as low as it can comfortably sit in the vagina. There must be a gap between the rim of the Mooncup and the cervix. Once you’ve folded your Mooncup, hold onto it firmly with your finger and thumb while keeping it folded. On the other hand, part the labia (folds of skin around the vagina), find the entrance to the vagina, and gently insert the Mooncup ensuring that it is open and as low as it will comfortably sit.
Is the Mooncup messy?
When you insert the Mooncup, it’s pretty much the same as inserting a tampon in terms of the amount of blood you come into contact with. When you remove the Mooncup, the outside of it is relatively clean; the vast majority of the blood is collected inside the cup. You hold the Mooncup upright until you empty it into the toilet. Then you simply rinse, or wipe, before re-inserting. With the Mooncup menstrual cup, you won’t have to deal with the mess of disposing of used sanitary products- especially when a bin’s not handy.
Can I use the Mooncup alongside my Nuvaring?
It is possible to use the Mooncup menstrual cup during your Nuvaring-free week. However, if your period continues after the ring-free seven days, we do not recommend you continue to use the Mooncup alongside your Nuvaring, as the two devices may interact with each other. This could compromise your contraceptive status.
How do I remove my Mooncup?
The Mooncup menstrual cup needs to be removed and emptied every 4-8 hours. First of all, wash your hands with warm water and soap and then rinse thoroughly with clean water. In order to remove your Mooncup, you must first release the seal. Choose a position that’s comfortable for you such as sitting on the toilet or squatting. Gently squeeze the base of the cup or insert a finger alongside the Mooncup to release the seal.
Is the Mooncup tested on animals?
The Mooncup menstrual cup has been registered by the Vegan Society since 2010. This indicates that the Mooncup contains no animal ingredients and has never been tested on animals. The Vegan Society Trademark holds very strict standards in relation to animal testing. Only manufacturers who have not tested their products or ingredients, or requested their testing, are able to trademark their products.
Can I use the mooncup when I travel?
When you’re trying to pack light, you don’t want to carry bulky supplies of tampons and pads. Instead, you can pack just one menstrual cup. Mooncup is reusable, portable, and saves a huge amount of space in your luggage. Whatever your trip, Mooncup can help make it easier – whether you’re a business traveler with carry-on luggage only, or an off-the-beaten-track backpacker in countries where it’s hard to find toilet paper let alone super-plus tampons.
Should I trim the stem of my Mooncup?
Once the Mooncup is positioned as low as it will comfortably sit, the end of the stem should sit just inside your vagina. If you find that, when positioned correctly, the Mooncup is uncomfortable when sitting or walking, or pinches the vaginal opening, then you probably need to trim the stem a little bit at a time. Vaginal length varies, so the stem of the Mooncup menstrual cup is designed to be trimmed if needed.
Can I swim while wearing the Mooncup?
Yes, you can go swimming while wearing the Mooncup.
Can I wear the Mooncup overnight?
You can wear the Mooncup® for up to 8 hours, emptying and rinsing it before going to bed and then again as soon as you wake up. If you have heavy periods you may need to empty your Mooncup more often.
Where do I position my Mooncup?
The Mooncup menstrual cup is designed to form a light seal with the walls of the vagina and not sit over the cervix itself. It needs to be placed as low as it will comfortably sit in the vagina. If any of the stems is sticking out of the vagina or causing any irritation or discomfort, you will need to gradually trim it (see Should I trim the stem of my Mooncup? for more information). It is important that there is space between the circular rim (top) of the Mooncup and the cervix.
Can I use a Mooncup if I’ve had a prolapse?
The severity of this condition varies, so if you have a prolapse we would advise you to discuss with your doctor or gynecologist whether the Mooncup is going to be suitable for you. The Mooncup Advice team can send you a copy of our usage guide to take to your appointment – just contact us.
Why don’t you make the Mooncup in different colours?
The Mooncup is made from natural un-pigmented silicone. We have chosen to avoid adding food colorings or pigments that may compromise the health, ethical and environmental benefits of the Mooncup®. A transparent cup can also really help in clearly observing your flow.
Why is Mooncup called MCUK in the USA?
Why MCUK? It’s pretty simple really. We haven’t been able to deliver Mooncups to the USA because another company registered our brand name there.
Can you get Toxic Shock Syndrome from using a menstrual cup?
Toxic Shock Syndrome is a rare though serious and sometimes fatal disease. If you experience the TSS symptoms while using the Mooncup menstrual cup, take it out and seek medical advice immediately. We recommend you follow these steps to reduce your risk of developing TSS: Do not use any internal vaginal devices, including the Mooncup, if you have been previously diagnosed with TSS; Clean your Mooncup thoroughly before using it for the first time and between periods, as described in the Usage Guide; Remove, wash and reinsert your Mooncup at least every 4-8 hours during your period. This means that you will need to do this at least 3 times in 24 hours, and Wash your hands before and after handling your Mooncup.
How can I tell people about the Mooncup?
When we started Mooncup it was all about word-of-mouth: we told our friends, they told their friends, and so the menstrual cup message began to spread. We’re still not a big company, we do very little advertising, and we are still very grateful to our loyal Mooncup users who try to share the Mooncup love whenever they can. So, if you feel like telling a friend or two about Mooncup menstrual cup, we’ve tried to make things easy for you. We have leaflets for you, stickers, quick facts, and profiles on most social media channels.
Will the Mooncup help with painful periods?
You can use the Mooncup safely with painful periods and many women report that using the Mooncup reduces their pain. One reason for this could be that the Mooncup is worn lower down in the vagina than a tampon and allows your menstrual blood to flow more naturally.
Why haven’t I heard of Mooncup?
We’re a small, ethical business manufacturing a product that’s a one-off purchase, so advertising (certainly on the saturating scale of most disposable sanitary product campaigns) tends to be prohibitively expensive for us. Getting the word out often has to be a pretty creative undertaking for us. Still, the Mooncup enjoys strong international sales through distributors and our website and is available nationally in Boots stores and good independent health food stores, as well as our own website.
Does the Mooncup hold more than a Tampon?
The Mooncup menstrual cup holds 3 times more blood than a regular tampon.
What is Moon Cup?
Moon Cup is the brand name of a menstrual cup. It provides the first medical-grade silicone menstrual cup in the world.
Are moon cups bad for you?
Menstrual cups are small, foldable, reusable devices made from silicone, rubber, or plastic that collects, rather than absorbs as tampons or pads do. According to a study, menstrual cups are likely to be a healthy and reliable way to keep blood flow during periods.
Can you swim with a moon Cup?
Yeah. You can use moon cups to go swimming and don't have to worry about a string falling out. it can work more effectively than a tampon does, so you may be able to float and swim for longer.
How long do Moon Cups last?
Each moon cup can last for up to ten years on average. The durability depends on the material of silicon.
Which mooncup size should I buy?
The menstrual cup from Mooncup comes in 2 sizes: size A or size B. Size A is 3 millimeters bigger than size B. You should chat with supporters to receive their advice for a suitable size.
Does menstrual cup break virginity?
In short, no. It will not make you lose your virginity by using a menstrual cup. Feel free to put it plainly and carefully into your body.
Saving tips on Moon Cup
How often does Mooncup release new coupon codes?
As we find out on the website, Moon Cup releases new coupons annually. However, at this time in 2020, we haven't found any Mooncup coupon code to be active.
How much can I save by using a coupon at Mooncup?
If the store offers coupon code, you can save 15% off on each order on average. There were times we notice that Moon Cup offered discount codes of 20%. Keep your eyes on our Moon Cup coupons page to be updated about the latest deals.
How to Apply Mooncup Discount Code?
- Firstly, add your Mooncup products to your cart then go to the Checkout Page.
- Secondly, fill your Mooncup Coupon Code in 'Gift Cards & Promotional Codes' Columns.
- Finally, check if the coupon is applied in the total amount and continue to checkout
What are Mooncup best coupons?
The best coupon codes of 15% off and 20% off had gone away. Don't worry. You can the products at the best price and have a chance to receive a free shipping offer at this time.
Moon Cup Review
What is the Moon Cup?
Mooncup is a pure, soft silicone menstrual cup, designed by women as a convenient, safe, and environmentally friendly alternative to tampon and pads.
Why choose Moon Cup?
Comfortable: Made from soft and medical-grade silicone, it’s so comfortable. While tampons absorb 35% vaginal moisture, the Mooncup menstrual cup won’t dry you out or leave fibers behind.
Convenient: No stockpiling different absorbency pads or tampons. The Mooncup frees you from having to throw away used products.
Reliable: Holding 3 x more than a regular tampon, the Mooncup gives you longer lasting protection on heavier days. And because it’s non-absorbent, it won’t cause dryness when your period.
Money-saving: You only need one Mooncup that pays for itself after 6-8 months.
Gentle: Latex-free, hypoallergenic, and contains no dyes, perfumes, BPA, phthalates, plastic, bleaches, or toxins, the Mooncup menstrual cup is ideal if you have sensitive skin or allergies.
What size Mooncup should you use?
There are two sizes - A and B, but rather counter-intuitively - A is the bigger size, designed for women who have experienced childbirth, and B is for women who haven’t and is significantly smaller. Choose the right size for you following the simple guidelines.
How do I clean my menstrual cup?
To clean your cup, simply pull it out with your hands clean, pour blood into the toilet or sink and rinse with warm water. If you use soap, make sure it does not contain perfume and pH balance.
When your period ends, you should place your cup in a bowl of boiling water for five minutes to thoroughly clean. Remember, don’t put it in the microwave or dishwasher.
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